American Bath Factory Tub Delivery

American bath factory is a popular brand especially for vintage look bathroom products like claw foot tub, tubs for the elderly, old world faucets, Sistine decorative sink, bath shower enclosure system with Travertine like tiling. Aside from bathroom furnishing, they also provide elegance and bathroom vanities. They also feature steam showers and wet rooms. You can go to the store or you can even order online.

Because of the popularity of American Bath Factory, a lot of people order online which tends to open up a lot of questions. Here are some frequent ask questions when ordering or receiving products from American Bath Factory:

1. The price includes the packaging, freight and curbside residential delivery. This mean that you are responsible to remove the tub from the truck and the driver is not responsible to bring the freight into your home, garage nor he needs to assist you with unpacking, set up or clean up.
2. With additional fee, liftgate service is available. The driver can lower the freight to the curbside or street level from the truck by using the liftgate.
3. Keep in mind that a cast iron clawfoot tubs are approximately 225 to 400 pounds while the acrylic tubs are approximately 180 to 350 pounds since you are responsible to bring the freight from the truck to your garage or home.

1. Read before signing the delivery receipt
2. You can inspect the product at the time of delivery, if you find some problem, you should call American Bath Factory immediately.
3. Any concealed damage or missing parts must be reported within 24 hours.
4. Check the delivery crate for any sign of damage which might have damage the product inside the crate too.
5. Check the crate for obvious damage, open top and do general inspection of the product. If you are unable to inspect the product, you must note in the receipt, One crate received – contents not fully inspected.
6. If crate is damage and the product inside is not fully inspected, you must note in the receipt - One crate received damaged – content not fully inspected.
7. Remember that your signature in the delivery receipt means that you are acknowledging that you receive item in good condition unless you put a note in the delivery receipt.

1. You have 24 hours to unpack and inspect for hidden damages or loss items and you have to notify American Bath Factory within 24 hours upon receipt of the item. Most freight carriers in the USA will not honor hidden damages claims after 24 hour from the delivery no matter what you put in the delivery receipt.